New Release is Live But a Track is Unavailable

Collin
Collin
  • Updated

If a track from your release appears missing or grayed out on a streaming service, it's usually just a timing issue. 

We recommend waiting 48–72 hours to allow things to fully process. Once you've uploaded your release, it typically takes 1–2 business days for it to be reviewed, approved, and sent out. 

After that, the streaming platforms need more time to make it live. You can find more details about processing time in our FAQ. 

While delays are uncommon, they do occur and are often outside of our control.

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