If your streaming stats seem to disappear or drop suddenly, don’t worry! Occasionally, reporting figures may differ from your monthly earnings report or even fall to zero.
This is a common issue and is usually caused by a temporary glitch in how streaming services report data to eMastered’s API.
These problems typically resolve within a day. It's also worth noting that estimated daily stats and your actual royalties come from separate systems, so fluctuations won’t impact your real earnings.