If you upload your track as an original sound on TikTok instead of selecting it from the platform’s sound library, your video may be muted.
The recommended method is to add your music through TikTok’s sound library when creating the video.
If you’ve already used the sound library and your video still ends up muted, eMastered’s support team can file a request to allowlist your account—provided that your TikTok account is set up as a Business account.