User

CM

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Total activity 131
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Activity overview

Latest activity by CM

  • CM created an article,

    How do I install ATOM?

    Congratulations on your purchase of the ATOM synthesizer. Follow the steps below to get started...   STEP 1: Download ATOM From your My Account page, scroll down to the bottom section titled "Atom ...

    • CM
    • Updated
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  • CM created an article,

    Can I Master Just One Song?

    eMastered is a subscription service for musicians, and does not currently offer individual file downloads at this time.   We have a wide variety of subscription options available, which I'd be h...

    • CM
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    • 1 follower
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  • CM created an article,

    How are the subscription plans billed?

    The payments for yearly (paid monthly) plans and the monthly plans get charged once every 30 days. The yearly subscription gets charged in full upon purchase, and then again in twelve months.   ...

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    • 1 follower
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  • CM created an article,

    Can I Use a Prepaid Card For My Billing / Account?

    eMastered accepts prepaid cards for all plans aside from our Advanced Pro and Advanced Plus monthly plans.   To sign up for either of those two plans you will need a traditional credit / debit c...

    • CM
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    • 1 follower
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  • CM created an article,

    I Want My Money Back / Am I Eligible For A Refund / What Is the Refund Policy?

    eMastered has a 14-day refund policy. To be eligible for a refund you must have purchased your paid plan in the last 14 days, and also downloaded less than 4 songs in total.   Using our admin pa...

    • CM
    • Updated
    • 1 follower
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  • CM created an article,

    Can my friends use my eMastered account?

    eMastered subscriptions are for individuals, so unfortunately your friends can't use your account. Luckily for you (and for them) if you refer them to eMastered both you and your friends will ge...

    • CM
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    • 1 follower
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  • CM created an article,

    Why Does The Yearly Plan Say $13 / Mo But I Got Billed $156?

    The Yearly plan is a one-time payment of $156, but the $13 shown in the pricing tab for the Yearly plan shows how much the plan essentially would be cost per month.     This is meant to highlig...

    • CM
    • Updated
    • 1 follower
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  • CM created an article,

    What kinds of payment methods can I use for eMastered?

    US customers can pay with PayPal, Apple Pay, Android Pay, Venmo, Bitcoin, and most credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diner’s Club. For inte...

    • CM
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    • 1 follower
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  • CM created an article,

    Which plan is the right one for me?

    We have three different pricing options for our mastering service and all come with the full suite of features, the only difference is how you pay.   The Yearly (billed monthly) plan is a 12 month ...

    • CM
    • Updated
    • 1 follower
    • 0 comments
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  • CM created an article,

    Is my credit card information safe?

    We take user privacy extremely seriously, and in doing so we've partnered with Braintree to be our payments provider. None of your credit card information is stored on eMastered servers or database...

    • CM
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    • 1 follower
    • 0 comments
    • 0 votes