I tried to email my song but the song never arrived. Can you help? Collin Updated April 18, 2022 18:18 Give it a few minutes just in case the download email is delayed. Check your inbox in a little bit. If you still don't have it try sending it again. Additionally you can request another copy of the file emailed to you by clicking the appropriate option: Once selected, choose a download format or send it to your email once more. If you have blocked a prior email it is possible that there is a spam hold on us sending you emails. If for some reason this still doesn't work send an email to support@emastered.com and we'll help get it sorted for you! Share this article Was this article helpful? Yes No