1. eMastered
  2. Account FAQ

Account FAQ

  • Pricing and Billing
    • Can I Master Just One Song?
    • How are the subscription plans billed?
    • Can I Use a Prepaid Card For My Billing / Account?
    • I Want My Money Back / Am I Eligible For A Refund / What Is the Refund Policy?
    • Can my friends use my eMastered account?
    • Why Does The Yearly Plan Say $13 / Mo But I Got Billed $156?

    See all 15 articles

  • Referral Program
    • What are the terms and conditions for eMastered's referral program?
    • I referred a friend to purchase eMastered, why didn't I get a gift card reward?
    • How Many Gift Cards Can I Earn With The Referral Program?
    • How Does the Referral Program Work?
  • General Errors and Issues
    • How do I install ATOM?
    • I tried to email my song but the song never arrived. Can you help?
    • My file won't upload, what's wrong?
    • I forgot my password, what do I do?
    • How can I upload multiple tracks at once / can I upload more than one song at a time / How can I upload a bunch of songs at once?
    • I Want To Work With eMastered, How Can I Apply?

    See all 8 articles

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