How do I cancel my plan?

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To cancel your plan you must first be logged into eMastered. Once logged in click on your email address located in the top right of the website header, then select "My Account."

 

Once on the "Account," page click the "Plan," tab up the top:

From there, click on the "Manage Plan," option:

Click 'Change Plan'

On the plan options, choose Cancel Plan


Follow all prompts until you get to the Submit option:

When completed successfully you ill see a confirmation page that advises of the date your access to the service will end:

You will still be able to access eMastered with the previous plan until your billing period ends, at which point the plan will not be charged to renew.

If you have questions about your plan feel free to contact us on our live chat or send us an email at info@emastered.com.

We have a dedicated team ready to assist with any billing-related inquiries!

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