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Collin

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Recent activity by Collin

  • What Happens When Your eMastered Subscription Payment Stops?

    If you don't pay your eMastered subscription, your releases may be taken down from the platforms where they were distributed.However, you'll still be able to log in to eMastered and receive any roy...

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  • Can a eMastered Refund Be Sent to a Different Card or Account?

    eMastered refunds can only be sent back to the original card used for the transaction. They cannot be redirected to a different card or bank. If the original card is no longer active, your bank wil...

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  • When Do My eMastered Subscriptions Renew?

    The renewal date for your eMastered subscription is based on the original date you signed up and paid. Subscriptions, including the main eMastered plan and any Release Extras, will renew automatica...

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  • How Sales Tax Applies to Your eMastered Payments

    Depending on your location, sales tax may be added to both one-time and recurring eMastered charges. The applicable rate is based on your country, state, province, county, city, or territory at the...

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  • Understanding Charges or Refunds on Your eMastered Account

    If you notice a recent charge from eMastered and want to understand it, it's most likely for your yearly subscription or a renewal of optional Release Extras you agreed to when uploading your music...

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  • Using eMastered Distribution Earnings to Pay for Subscription Fees

    Currently, you can't use your eMastered earnings to cover eMastered fees. Payments must be made using a Visa, Mastercard, Discover, or American Express card or Paypal.  

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  • Using One Credit Card for Multiple eMastered Accounts

    If you manage multiple eMastered accounts, you can use the same credit card to cover payments for all of them.

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  • Fixing an “Invalid” Email Error in Splits

    If you're getting an “Invalid” email error when setting up a Split, double-check that there isn’t an extra space after the email address—this is a common cause! Simply remove the space and try subm...

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  • How eMastered Splits Work for Full Album Sales

    If a listener purchases an entire album instead of individual tracks, eMastered distributes the revenue based on a pro-rata calculation using the Splits set for each track. This can be managed and ...

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  • A Guide to Automatically Splitting Earnings with Collaborators

    eMastered's Splits feature allows you to automatically divide revenue from songs or albums with other eMastered users, including collaborators, producers, and more. Each contributor sees only their...

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